Privacy Policies

Iapsales LLC  is a family owned and operated business with thoughts about telemarketers, Spam artist etc.  are similar to yours. Thus, our creed is simple “do onto others, as others do unto you”. We will never share or sell your personal information, including your email address, to other Companies for any reason, except as required by law.

Our primary means of protection is SSL technology, which encrypts all your personal information, including your credit card data, and prevents it from being intercepted over the Internet. Finally, Of Course, if you still don’t feel comfortable sending your credit card information over the Internet, you can always order by phone.

Several sections of our site offer links to other sites. Although we make every effort to select sites that we feel might be of interest to our customers, we cannot guarantee your privacy when linking to one of these sites.

What information do we gather?

At iapsales.com, we use Cookies to track your stay at our store. The Cookies do not gather any information from your Computer or profile your system. We use cookies to keep track of your shopping cart.  By disabling cookies you will not be able to use our shopping cart features.

There is one place on our Web site where we collect your personal information: On the ‘Continue Checkout’ page during the checkout phase of your buying process. Depending on the information needed to complete your request/order/service, you may be required to submit a maximum of your name, Company, email address, telephone number, shipping address, and type of payment.

What organization is collecting the information?

iapsales.com collects and stores information in our secure and confidential database. Intermediaries are used only to handle credit card processing and product fulfillment. A 3rd party credit card verification Company handles all credit card processing.

How do we use your information?

We have four main uses for your personal information: Tracking your visit at iapsales.com, processing and shipping your order, and being able to Contact you a) at your request, b) because of an issue with your order, or c) for occasional special offers. We also use this general information to analyze trends, and gather demographic information.  In other words what sells and what doesn’t.

We do not track your visit by name but rather, by buying habits. We use this information to stay informed about our customer’s needs and to make sure we are offering the best products and services available. Your telephone number is used only if we have questions or need to reach you immediately regarding your order.

We do not store credit card information on our site, nor does our 3rd party credit card verification Company. This information is always requested on a purchase-by-purchase basis and it is used to process your order only. Your name, address, telephone, email, and shipping address all remain private in our secure database.

With whom will your information be shared?

We will never share or sell your personal information, including your email address, to other Companies for any reason, except as required by law.

What choices are available to you regarding Collection, use, and distribution of the information?

In order to complete any request/order/service, it is necessary for you to enter a minimum amount of information. The required fields of entry are always marked with an asterisk. All other fields are optional. You always have the option of entering your credit card information on our site or calling one of our Customer Care Representatives to provide it over the phone.

SSL Technology

Secure Sockets Layer (SSL) technology is presently the safest way to send credit card information over the Internet. Information is first encrypted on your Computer, and then decrypted on our side, preventing anyone from accessing any information in between. To ensure your security, we recommend the use of SSL-capable browsers, like Netscape 3.0 or Internet Explorer 3.0 or higher.

What if our policies change?

Should the need to change any of the above stated policies arise, the new policy will be posted on our homepage.

Does “Uncle Sam” help?

Federal law limits an individual’s liability if their credit card information should ever fail.  Under the Fair Credit Billing Act of 1975, you may dispute the charges on your credit card and temporarily withhold payment while they investigate your claim

PRIVACY STATEMENT

We respect your privacy. Any information gathered iapsales.com LLC will be kept private. We will not share, or sell your information to anyone except when required by law. Orders placed online are placed through a secure server for your protection. Iapsales.com is hosted with tokias.com and uses SSL encryption technology when gathering information during the ordering process. Your credit card number is not kept with your online registration and must be re-entered during future orders for your protection.

To ship your order we must give your address to the shipper (UPS or the Post Office for instance) and in most cases we also provide your telephone number to UPS to contact you in case they have trouble delivering your package for any reason. You may request that we do not provide your telephone number if desired, however it may delay the delivery of your order.

We use cookies on our site to improve your browsing experience and as technically required. We track paths taken through our site in order to improve our site for your shopping experience only. When you purchase products, or request information from iapsales.com, your email address (along with your other information) is completely confidential. We do not sell, or give away your email address to anyone (except when required by law). We use your email address to contact you regarding your order, or request. If you select ‘yes’ in the order process to receive our monthly newsletter we will send you our monthly newsletter and you are free to unsubscribe at any time. Again, we NEVER sell, rent, or share our customer’s email addresses.

SHIPPING AND HANDLING

We only charge you what we are charged for shipping – no more.

Once we receive your order it take’s 24-72 hours from our desk to one of our national warehouses, including their order entry, packing and shipping. Unfortunately some warehouses are slower than others.

We have found that products shipping from coast to coast will take up to 7 business days by ground… On average ground shipments take 2-5 business days

WHAT IF MY PURCHASE ARRIVES DAMAGED?

From time to time products will be damaged during shipment. Please inspect all shipments upon arrival and note any damages to the box or product on the delivery ticket before signing for it. If damage is severe, please refuse the product and contact us immediately, with the above confirmation number. If when you open the package you find concealed damage, call us immediately. Concealed damage MUST be reported within 5 days of receipt. Our customer service department will file a claim with the carrier. Please note that every shipment is fully insured. You may choose to receive a refund or exchange. However, if you request a refund, a restocking fee may apply.

Orders returned to us due to a bad address will incur additional shipping charges to reship. If a returned order is cancelled, shipping charges will not be refunded.

PRICING:

Prices are as published and are subject to change. Please call for more details. (800) 416 1298

ORDERING:

We support online orders, and phone or fax orders.

Orders may be faxed to: 603 778 3014.

Phone orders may be placed by calling: (800) 416 1298